Ideal Express

Ideal Express is a logistics company we supported as a virtual truck dispatching partner. In this role, we managed end-to-end dispatch operations to keep their fleet running smoothly. We sourced and booked high-paying loads, negotiated rates with brokers and shippers, and built efficient routes that matched driver hours and preferences. We stayed in constant contact with drivers, shared pickup and delivery details, monitored loads through tracking tools, and resolved delays or on-road issues quickly. We handled paperwork such as rate confirmations and BOLs, updated load statuses, and ensured compliance with FMCSA and customer requirements. Our focus on proactive communication and smart planning helped Ideal Express improve utilization, reduce empty miles, and deliver on time while protecting margins for drivers and owners.